FAQ

Return Policy

Tunes:

Tunes are non-refundable once your file has been sent out. Unused tunes are eligible for return and refund within 30 days. The buyer is responsible for return shipping charges. 

Parts:

Unopened items in new condition that are returned within 30 days will receive a refund or exchange. Items that have been opened and damaged may be denied a refund or exchange. If it has been longer than 30 days we may or may not accept returns and you will be charged a restocking fee. The buyer is responsible for return shipping charges. 

 

What is the burble tune?

Burble is a noise created when decelerating, the car backfires and pops. It is not sold separately it is a free addition with our performance tunes. You must be catless for burble. When ordering just find your vehicle tune and in the box request to add burble. 

 

Do I need a tablet?

Our tablets are basic Windows based tablets, they are used to flash your car. You can use any Windows based laptop or tablet, it is not necessary to purchase ours. We offer it as a convenience option for customers that do not have a Windows based laptop or tablet. 

 

Will my car pass emissions?

  • RK-Tunes creates performance parts and tunes for competition use only. We do not guarantee emissions readiness.
  • RK-Tunes hereby disclaims any liability resulting from the failure to use these parts in compliance with all applicable federal and state laws. The buyers takes full responsibility of the use of these products on their vehicles which may or may not conform to all applicable laws and regulations for on road or highway use.
  • The buyer acknowledges that RK-Tunes has made him or her aware that these products are intended for off road or race track use, only.
  • The buyer absolves RK-Tunes from all responsibility in ensuring that their vehicle is compliant with all State, Federal, Province, Local ordinances and emissions.